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Query from: Lata Thakur, United States, 04/06/11
Topic: OUR COMPANY      Submitted on: Ammas.com
Subject: I have been getting these mails from the...

I have been getting these mails from the support team:

Dear Council Member,

We're writing to inform you that your rating score has fallen below 3.

What is this rating score?

The system gives you a score based on how your ratings compare to those given by other council members. If your ratings vary widely, and consistently, with respect to those by other council members, the system deducts that you have rated without consideration or thought and thus allocates you a low rating.

What next?

You will still be able to rate queries and responses. But once your rating score falls to 2, you will be removed from the council. To help you rate queries and responses in an objective manner, we have put together some guidelines. We request you give them a read:

Guidelines for rating a query: http://www.ammas.com/a1/contrib/uns… Calculating a rating for a response: http://www.ammas.com/ar/docs/rating…

If you have any questions, please contact us at http://support.askagent.com/…

Regards, Ammas.com http://www.Ammas.com.com…

Now, My rating has been below 3 for a long time. So why am I getting these mails now?

Second, how about providing us the option of giving the reason for our different rating?

Rate = 4 (Rated by 5 Council Members)
[ This query closed ]
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Response from: sambasivan s,   
Registered Member on Ammas.com
Source: This information comes from my own knowledge.
Mrs Lata Thakur, United States !

Your query has been sent to me also by ammas.com and hence I am answering the same.

The mail that you have received is based on a program that has been written by ammas team. The program must have been framed in such a way --that an email should be sent to the council member wherever the rating is at a variance --in respect of number of queries or percentage of variation from the rating of other council members in respect of questions/a question.

I can understand the bad feeling/anxiety such mails cause you. As a fellow council member I can only request/suggest not to have such feelings.

1) Please rate only a few queries (high valued/highly interesting queries) for the next few days. Kindly note the rating given by you for various answers -- (first line - last line may be noted )--over a few days. After seven days compare the rating given by you and final rating given for such answers. Where there is a variation on a high level, you can attempt to revise your ratings for future answers. If you have been giving a low rating for answers as compared to higher rating given by other council members -- then in future you can give higher rating. The reverse of this situation, is also possible -- wherein you may have to give lesser rating for answers rated in future.

2) The above may not be possible in respect of queries marked "Private" because we may not be able to see the answers and rating openly.

The links given also can guide us to some extent.

Now, My rating has been below 3 for a long time. So why am I getting these mails now?

Ans: You are getting mails--possibly due to the software written. This serves the purpose of helping the council member to be cautious while rating future answers/queries.

Second, how about providing us the option of giving the reason for our different rating?

Ans. The basis on which the present system of rating works out is -- an average of rating of council members is taken. This is on the principle that council members rate answers using same standards, logic, approach to issues and hence an average taken may be correct representation of the council members who have rated the answers/queries. Hence provision of justification may not help. Even if justification is given how can that be evaluated and found useful is again another issue.

best wishes

Rate = 4 (Rated by 5 Council Members)

Thank this advisor   
 
Response from: Geetha Gopakumar,   
Council Member on Ammas.com
Source: This information comes from my own knowledge.
These Guide lines help you to rate queries and answers in a more serious and accurate way.

May be , your rating performance is below to the mark when comparing it to other council members who rate queries and responds.

In future you will be careful and a little more serious while rating queries and responds.

Rate = 2.5 (Rated by 3 Council Members)

 
Response from: Shikha D,   
Registered Member on Ammas.com
Source: This information comes from my own knowledge.
I am also getting these mails.

Rate = 1.5 (Rated by 2 Council Members)

Thank this advisor   
 
 
 
 
 
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