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Home > Categories > Science and Technology > Other_Science and Technology > View Advice  

Query from: Anonymous, Tanzania, 04/25/11
Topic: OTHER_SCIENCE AND TECHNOLOGY      Submitted on:

Please provide your answer WITHOUT using links or attaching images, docs, etc. (You must still give your source, however).
Attention Council Members: If this query is in the wrong category, be sure to put it in the appropriate category.

Here is the question: Ford engine problems

Rate = 3 (Rated by 3 Council Members)
[ This query closed ]
Response from: usha gurnani,   
Registered Member on
I bought a 1999 Ford Expedition, used with about 45,000 miles on it. I also bought the extended warranty. Sure enough, within three months of buying it, it gets the dreaded right-hand cylinder head leak. They fixed it with a new head gasket. Within five months it was leaking again, it was still under warranty, but I could not get it in the shop, being out of state a lot on business with the vehicle.

By the time I got it back in the shop, it was 1,000 miles out of warranty and I had to pay for a new engine, at $5400! I have filed with State Of Ohio Attorney General, I have also disputed the charge on my credit card so I do not have to pay for it immediately

H.R. of Savannah, GA, writes: I am driving a 1999 Ford Expedition. We have put a lot of miles on it in a short time, and it now has 42,000 miles. Oil spots on the garage floor led me back to JC Lewis Ford in Savannah. Turns out that the head gaskets were faulty. Cost $1335 to fix. Seems to me that head gaskets should not fail at 42,000 miles particularly with most miles "easy" highway miles. The dealer says that there is no special help available from Ford. I plan to write Ford seeking reimbursement.

Rate = 3 (Rated by 1 Council Member)

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