I bought a 1999 Ford Expedition, used with about 45,000 miles on it. I also bought the extended warranty. Sure enough, within three months of buying it, it gets the dreaded right-hand cylinder head leak. They fixed it with a new head gasket. Within five months it was leaking again, it was still under warranty, but I could not get it in the shop, being out of state a lot on business with the vehicle.
By the time I got it back in the shop, it was 1,000 miles out of warranty and I had to pay for a new engine, at $5400! I have filed with State Of Ohio Attorney General, I have also disputed the charge on my credit card so I do not have to pay for it immediately
H.R. of Savannah, GA, writes: I am driving a 1999 Ford Expedition. We have put a lot of miles on it in a short time, and it now has 42,000 miles. Oil spots on the garage floor led me back to JC Lewis Ford in Savannah. Turns out that the head gaskets were faulty. Cost $1335 to fix. Seems to me that head gaskets should not fail at 42,000 miles particularly with most miles "easy" highway miles. The dealer says that there is no special help available from Ford. I plan to write Ford seeking reimbursement.
(Rated by 1 Council Member)