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Home > Categories > Society and Culture > Issues and Causes > View Advice  

Query from: saritha govindu, India, 03/20/09
Topic: ISSUES AND CAUSES      Submitted on: Ammas.com
Subject: complaint

HI, I want to file a complaint on Reliance broadband. I am not able to internet connection from 45 days and I got frustrated with that service.What I have to do to file a complaint on them. Thanks

Rate = 2.5 (Rated by 10 Council Members)
[ This query closed ]
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Response from: Kamala Swaminathan,   
Council Member on Ammas.com
Source: This information comes from my own knowledge.
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You can complain to the higher officials of Reliance (not to customer care). If they do not rectify, then you can complain to the Consumer Court for faulty service.

Rate = 2 (Rated by 1 Council Member)
Thank this advisor   
 
Response from: Geetha Gopakumar,   
Council Member on Ammas.com
Source: This information comes from my own knowledge.
You can do complaint on Reliance Broadband in the http://cnm.reliancecommunications.c….

To register your complaint, please enter Subscriber Id(Incase of Landline complaint, this is your phone number e.g. 2238944166. For other services, please enter the Subscriber Id provided by Reliance)in the http://cnm.reliancecommunications.c… - website.

Rate = 3 (Rated by 1 Council Member)

Thank this advisor   
 
Response from: MAXIM DSOUZA ,   
Registered Member on Ask Agent
Source: This information comes from my own knowledge.
Please call them on 30337777 from any landline phone or 1800 3000 7777 (Toll Free) or dial *377 from your Reliance Phone or else mail them your complaint on ********@*****.***

YOu can also FAX your complaint on 022-303 88005.

YOu can also launch an complaint online on http://cnm.reliancecommunications.c…

You can also inform the Nodal officer about your problem by visiting http://www.rcom.co.in/webapp/Commun…

I hope you are clear with various options given by me.

Rate = 2.5 (Rated by 1 Council Member)

 
Response from: Latha Jayaprakash,   
Council Member on Ammas.com
Source: This information comes from my own knowledge.
Hi Saritha,

Just log into Relaince site Contact us at http://www.rcom.co.in/webapp/Commun… There is an id there you can make a complaint online to those people and see.

You can also visit Mouthshut.com and write a review there. There are many companies who see that and act out accordingly. See if Reliance also does that and redresses your complaint. It is very difficult that you get a connection believing in the company and when it is not forthcoming as we expect we get upset, isn't it? Write to consumer forum in the news papers also. They will also get the companies to redress your complaint. We will see what happens. All the best

Rate = 3 (Rated by 1 Council Member)

 
 
 
 
 
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